Privacy Policy

Overview

Teak ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal knowledge hub services, including:

Web Application (teakvault.com)
Mobile Application (iOS and Android)
Browser Extension (Chrome Web Store)

Information We Collect

1. Account Information

Authentication Data: We use Clerk for secure authentication
Profile Information: Name, email address, profile picture (optional)
Account Settings: Preferences and configuration data

2. Content You Create

Cards: Text notes, links, images, videos, audio files, and documents you save
Metadata: Timestamps, tags, favorites, and organizational data
File Uploads: Images, videos, audio recordings, and documents stored securely

3. Usage Information

Activity Data: How you interact with our services across platforms
Device Information: Browser type, operating system, device identifiers
Performance Data: Error logs and diagnostic information for service improvement

4. Browser Extension Specific Data

Active Tab Information: Current webpage URL when you choose to save content
Selected Text: Text selections you explicitly choose to save
Context Menu Actions: Your interactions with our browser extension features

How We Use Your Information

Primary Uses

Service Provision: Store, organize, and sync your personal knowledge content
Cross-Platform Sync: Ensure your data is available on web, mobile, and extension
Content Processing: Extract metadata from links, generate thumbnails for media
Search Functionality: Enable full-text search across your saved content

Secondary Uses

Service Improvement: Analyze usage patterns to enhance user experience
Technical Support: Troubleshoot issues and provide customer support
Security: Detect and prevent fraudulent or unauthorized access
Legal Compliance: Meet legal obligations and protect our rights

Data Storage and Security

Storage Infrastructure

Convex Platform: All data stored on secure, enterprise-grade Convex servers
Geographic Location: Data primarily stored in United States data centers
Encryption: Data encrypted in transit and at rest using industry standards
Access Controls: Strict authentication and authorization protocols

Security Measures

Authentication: Clerk-powered secure login with optional multi-factor authentication
Data Isolation: Your content is private and isolated from other users
Regular Backups: Automated backups ensure data durability
Security Monitoring: Continuous monitoring for security threats

Your cards, files, and personal notes remain private
No advertising or data monetization of your personal content
No third-party analytics on your private data

Limited Disclosure Scenarios

We may disclose information only when:

Legal Requirements: Compelled by court order, subpoena, or legal process
Safety Concerns: To protect against imminent harm to users or the public
Service Providers: With trusted partners who help us operate our services
Business Transfers: In the event of a merger, acquisition, or asset sale

Your Rights and Choices

Data Access and Control

View Data: Access all your stored content through our applications
Export Data: Download your data in standard formats
Delete Data: Remove individual cards or delete your entire account
Account Settings: Control privacy preferences and data sharing options

Deletion and Retention

Soft Delete: Deleted cards kept for 30 days for recovery
Permanent Deletion: Complete removal after 30-day recovery period
Account Deletion: Full account removal within 30 days of request
Legal Retention: Some data may be retained longer for legal compliance

Platform-Specific Practices

Web Application

Cookies: Essential cookies for authentication and user preferences
Local Storage: Temporary data for improved performance
Session Management: Secure session handling via Clerk

Mobile Application

Device Permissions: Camera, photo library, microphone (only when you use these features)
Local Caching: Temporary offline access to your content
Push Notifications: Optional notifications for sync updates

Browser Extension

Active Tab Permission: Access current page URL only when you save content
Storage Permission: Store user preferences and authentication state
Context Menu Access: Show save options only when you right-click
No Background Monitoring: Extension only activates when you use it

Data Transfers

International Transfers

Data may be transferred to and processed in countries other than your residence
We ensure appropriate safeguards for international transfers
Primary data storage remains in United States with strong privacy protections

Children's Privacy

Teak is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

Notify users of material changes via email or in-app notifications
Post updated policy with new effective date
Maintain previous versions for reference

Contact Information

Privacy Questions

For privacy-related questions or concerns:

Email: hi@praveenjuge.com
Response Time: We respond to privacy inquiries within 7 business days

Data Subject Requests

For access, correction, or deletion requests:

Process: Submit request through your account settings or contact us directly
Verification: We may require identity verification for security
Timeline: Most requests processed within 30 days

Legal Basis for Processing

Under applicable privacy laws, we process your information based on:

Contract Performance: To provide the services you've requested
Legitimate Interests: For service improvement and security
Consent: For optional features and communications
Legal Obligations: To comply with applicable laws

Cookies and Tracking

Essential Cookies

Authentication: Maintain your login session
Preferences: Remember your settings and choices
Security: Protect against unauthorized access

Analytics

Usage Analytics: Aggregate, non-personal usage statistics
Performance Monitoring: Error tracking for service reliability
No Personal Tracking: We do not track your browsing outside our services

This Privacy Policy is designed to be transparent about our data practices while protecting your privacy rights. If you have any questions or concerns, please don't hesitate to contact us.

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